Energy, water & utilities

Set up service, understand energy and water use, check utility bills and plan for interruptions.

Visit r/KeepTheBasicsOn

What do you need help with?

  • Did my use change, or did the rate change?
  • What do I need before starting or transferring service?
  • Where should I check for a current service notice?

Include when you ask

  • The utility and general service area
  • Billing dates, usage units and the rate shown
  • Whether a reading is actual or estimated, if the bill says
  • The setup, usage or continuity question you need answered

Use your utility’s official site for current rates, interruptions and urgent reporting. Keep account details and exact service addresses off public posts.

USA.gov utility assistance

Find official starting points for utility-cost assistance. Eligibility depends on the program.

Open the resource

Does your question cross topics?

A service problem can also be a billing problem. Choose the community that fits the step you need help with.

See all five communities